Privacy Policy

Privacy Policy

1. Introduction

At New Wave Synergy ("we," "us," or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with Australia’s Privacy Act 1988, the Australian Privacy Principles (APPs), and the General Data Protection Regulation (GDPR).

2. Information We Collect

We collect and process personal data that you provide when you:

  • Visit our website or use our software or applications
  • Sign up for newsletters, download resources, or submit inquiries
  • Engage in digital construction consulting or software development services with us

Types of personal information we collect include:

  • Name, company details, and job title
  • Contact information (email, phone number, address)
  • Technical data (IP address, browser type, device details)
  • Payment details (only when applicable for transactions)

3. How We Use Your Data

We use your data for the following purposes:

  • Providing digital construction consultancy and technology solutions
  • Improving our website, software, and services
  • Responding to customer inquiries and providing support
  • Marketing and promotional communications (with opt-out options)
  • Compliance with legal obligations

4. Cookies & Tracking Technologies

We use cookies, analytics tools, and tracking technologies to enhance user experience and measure website performance. By using our website, you agree to our use of cookies. You can manage cookie preferences in your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, misuse, or disclosure. While we strive to secure all data, no method of transmission is 100% secure, and we cannot guarantee absolute protection.

6. Sharing Your Information

We do not sell or rent your personal data. However, we may share data with:

  • Trusted third-party service providers (hosting, analytics, payment processors)
  • Regulatory authorities if legally required
  • Business partners when necessary for providing services

7. International Data Transfers

If you are located outside Australia, your data may be transferred and processed in countries that may have different data protection laws. We ensure GDPR-compliant safeguards are in place for such transfers.

8. Your Privacy Rights

Under Australian Privacy Law & GDPR, you have the right to:

  • Access your personal data
  • Request corrections or deletion of inaccurate information
  • Withdraw consent for data processing
  • Request data portability where applicable

9. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website. If material changes occur, we will notify users accordingly.

10. Contact Us

If you have any questions about this policy, contact us:

Email: [email protected]

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